1. Delivery Charges

• Delivery charges vary based on the seller and product category.
• Some sellers may charge a nominal delivery fee to cover logistics costs, especially for low-value items.
• The exact delivery charge for each product will be shown in your order summary before checkout.

Free Delivery Offers

• Orders above a certain value may qualify for free delivery, subject to promotional offers and seller policies.
• If applicable, free delivery thresholds will be displayed on the product page.

 

2. Estimated Delivery Time

The estimated delivery time depends on:

• Product availability with the seller.
• The shipping destination and its distance from the seller’s location.
• Courier service availability and working days.

Most orders are delivered within 2 to 7 business days, excluding public holidays and Sundays.

If a holiday falls between your order date and estimated delivery date, the timeline may be extended accordingly.

 

3. Why Does the Estimated Delivery Time Vary?

• Different sellers have different warehouse locations and shipping policies.
• The time taken to ship an item depends on the seller’s location and your delivery address.
• Some areas may experience longer delivery times due to logistics limitations.

To get the most accurate estimate, please enter your pin code on the product page before placing an order.

 

4. Serviceability & Delivery Restrictions

• Pin code Check: Before placing an order, enter your pin code on the product page to check serviceability.
• Seller & Courier Limitations: Some sellers or courier partners may not deliver to certain locations due to legal, logistical, or operational reasons.
• Cash on Delivery (CoD): Availability depends on courier partners and may be restricted in certain locations.

 

5. Order Tracking & Delivery Confirmation

• Once your order is shipped, you will receive an SMS/email notification with a tracking link.
• If you receive a delivery confirmation notification but haven’t received your package, please contact us within 7 days to resolve the issue.

 

6. Returns & Pick-Up Arrangements

• If you need to return an item, you can initiate a return request through our customer support.
• We will arrange a pick-up where possible. If not, you may return the item through a third-party courier.
• Return shipping costs are covered by the seller unless stated otherwise.

 

7. Product Availability Status

You may see different availability tags on our product pages:

• In Stock: Available for immediate dispatch with standard delivery timelines.
• Available: The seller does not have the item in stock but can source it for you.
• Preorder: The item is not yet released but can be reserved in advance.
• Out of Stock: The item is currently unavailable. Use the ‘Notify Me’ feature to get alerts when it’s back.
• Imported: The product is sourced internationally and may take 10+ days for delivery.
• Temporarily Unavailable: Currently out of stock but may be restocked soon.
• Permanently Discontinued: No longer available for purchase.
• Out of Print: This applies to books or media that are no longer being published.

 

8. International Shipping

Currently, Mumscart does not offer international shipping. Orders can only be delivered within India.

For any shipping-related queries, please contact our customer support info@mumscart.co.in | 91-9080991633