7/10 Days Service Centre Replacement

Defective use case

If you encounter a defective item, your first step is to contact the brand service centre for assistance. In some cases, we can arrange for a technician to visit your home for troubleshooting. After the technician’s assessment, the brand will determine the final resolution, whether it’s a repair, refund, or replacement. Rest assured, we’re here to help you navigate this process smoothly and ensure you receive the support you need to resolve the issue effectively.

Damage, Wrong Item use case

In the rare instance that you receive a damaged or incorrect item, rest assured that you can easily initiate a free replacement. Simply reach out within 7 to 10 days of delivery, and we’ll take care of the rest. We understand how important it is for you to receive exactly what you ordered, and our hassle-free process ensures you can enjoy your purchase without worry. Your satisfaction is our priority, and we’re here to help!

To ensure a smooth refund or replacement process, please retain your item in its original condition. This includes keeping the MRP tags, user manual, warranty cards, and all original accessories securely packaged. We may reach out to you for verification checks to assess any reported damage or defects. Adhering to these guidelines will help us efficiently address your concerns and expedite the resolution. Your cooperation is greatly appreciated as we strive to provide excellent service.

7/10 Days Replacement by Brand
Defective use case

If you encounter a defective item, rest assured that on-call support is just a phone call away. A brand technician will visit your location to inspect the issue thoroughly. Depending on their evaluation, they will either repair the item or offer a replacement, adhering to the brand policies. Following the technician's assessment, Amazon will step in to ensure a satisfactory resolution. Your convenience and satisfaction are prioritized, making the process seamless and efficient.

To ensure a smooth refund or replacement process, please maintain the item in its original condition. This includes keeping the MRP tags, user manual, warranty cards, and all original accessories in their manufacturer packaging. We may reach out for verification checks to assess any damage or defect before proceeding with your request. Following these guidelines will help us serve you better and expedite the resolution of your issue effectively. Thank you for your cooperation!

Damage, Wrong Item use case

In the rare event that your order arrives damaged or if you've received the wrong item, don’t worry! You’re covered with a hassle-free replacement policy. Simply reach out within 7 to 10 days of delivery, and we’ll ensure you receive the correct product without any extra cost. Your satisfaction is our priority, and we want to make sure you get exactly what you ordered, quickly and conveniently. Enjoy peace of mind with our reliable service!

To ensure a smooth refund or replacement process, please retain the item in its original condition, complete with MRP tags, user manual, warranty cards, and all original accessories in their packaging. This will help us expedite your request. We may reach out for verification checks to assess any damage or defects. Your cooperation is crucial in facilitating a timely resolution, so please keep everything intact until the process is finalized. Thank you for your understanding!

7/10 Days Replacement

If you receive a damaged, defective, or incorrect item, don’t worry! You can easily request a free replacement within 7 to 10 days of delivery. Just ensure the item is in its original condition, with all tags, manuals, warranty cards, and accessories included. We might reach out for verification to confirm the issue before processing your request. In some cases, a technician may visit to assess the situation, ensuring you receive the best possible resolution.

10/30 Days Returnable

If you receive an item that is damaged, defective, or not what you ordered, rest assured that you can return or replace it within 10 or 30 days of delivery at no extra cost. To ensure a smooth process, keep the item in its original condition, complete with all packaging, tags, and accessories. Please note that we may reach out to verify any issues before processing your refund or replacement. Your satisfaction is our priority!

10 Day Free Returns & Exchange

When you receive your item, rest assured that you have the flexibility to return or exchange it within 10 days. Whether you're looking for a different size or colour, we’ve got you covered, as long as the item is available. To ensure a smooth process, please keep everything intact—the original packaging, MRP tags, warranty cards, and accessories. This way, you can confidently enjoy a hassle-free refund or replacement, making your shopping experience truly satisfying.

Non-Returnable

While we strive to ensure your satisfaction, certain items are non-returnable. However, if you receive a damaged, defective, or incorrect item, rest assured that we will promptly arrange a full refund or a free replacement. To facilitate this process, we may reach out to discuss the issue further, and we reserve the right to collect the item for assessment. Your experience is important to us, and we aim to resolve any concerns swiftly and effectively.